Mark White, Halifax, was awarded £7000
I was working for a supplies company as a driver, but was moved into the warehouse. We were stacking boxes on the racking and as I passed one up the lad above me dropped it on to my back. It must have weighed 15-20kg and was an enormous blow. My manager in the warehouse told me to 'stop being a girl' and carry on working. I went home but the pain was terrible and I visited the doctor and the physio, but I was in constant discomfort.
I felt I was being bullied at work and my jobs kept being demoted so I decided to leave. My mum suggested I call National Accident Helpline and make a claim. I was a bit nervous at first because I thought there was just me against this big company, but the girl on the phone said I had a good chance of a claim and put me on to a local solicitor. It took about a year and I received a settlement of £7,000 which really helped me out and made life a bit easier for a while.
I've got a new job now, which I really enjoy, and although I still get a lot of pain in my back and neck, I'm glad I contacted National Accident Helpline to sort out my claim. It's a brilliant service."
I would award National Accident Helpline 5/5 for their service. I think I would still have claimed without No Win No Fee because they basically bullied me out of a job. The Underdog TV advert makes you think it's worth claiming. It made me think 'Hey, I might just be Mark from down the road, and they're a great big company, but it's worth a try'.